Selection U LLC Refund Policy

Effective Date: [1/1/26]

 

1. Free Trial Period

Selection U LLC offers a 7‑day free trial so users can fully explore the platform before subscribing. No charges occur during the trial.

 

Once the trial ends and a subscription begins, all payments are final.

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Your subscription will automatically convert to a paid plan at the end of the trial, and your credit card on file will be charged unless you cancel before the trial period ends.

 

2. No Refunds After Subscription Activation

Because Selection U LLC provides immediate access to digital tools, data, and personalized planning resources, we do not offer refunds once a subscription has started.

 

This includes:

• Monthly subscriptions

• Annual subscriptions

• Renewals

• Early cancellations

 

3. Cancellation Policy

Users may cancel at any time. Cancellation stops future billing, but does not refund past charges.

 

4. Billing Errors

If a user believes they were charged in error, they must notify us within 7 days of the charge.

 

We will investigate and correct:

• Duplicate charges

• Incorrect amounts

• Charges made after cancellation

 

5. Exceptional Circumstances (SU‑Discretion Only)

In rare cases, Selection U LLC may issue a refund at our sole discretion. Examples include:

• Verified technical issues preventing access

• Platform outages lasting more than 48 hours

• Duplicate accounts created accidentally

 

6. Chargebacks

Users agree not to initiate chargebacks without first contacting Selection U LLC. Unauthorized chargebacks may result in:

• Account suspension

• Loss of access

• Submission of documentation to the payment processor

 

7. How to Request Support

All billing questions must be submitted to: support@selectionu.com

 

We typically respond within 2 business days.